Rifat Arafah
International Relations Manager
Rifat is an accomplished International Relations Manager specialising in the healthcare sector. With over 15 years of experience, she has successfully led collaborations, managed international patient referrals, and maintained excellent relationships with Embassies and private patients. She has expertise in navigating cultural and regulatory complexities in healthcare.
Rifat’s aim is to support the clinic’s mission to provide high-quality, accessible care to patients from around the world by facilitating smooth communication, ensuring compliance with international standards, and maintaining strong relationships with patients and Embassies.
Patients are her priority concern, and she offers the following:
- Excellent customer care, aiming for patient satisfaction
- Tailored services according to patients’ conditions
- Booking with specialist physiotherapists according to patients’ health conditions
- Liaising with Embassies or insurance providers to obtain approvals
- Communicating with hospitals and consultants
- Providing interpreting services if needed during working hours
- Dealing with and resolving issues to improve and develop services
Languages: English, Arabic, intermediate Italian